Damaged Deliveries: How to Stop Paying for Broken Gear

The 30 Second Summary:

• Report damage once in the app so you do not pay for broken gear later.

• Log a photo + note in 60 seconds so the issue stays visible until it is resolved.

• Give accounts a clear paper trail so invoices get queried fast and credits get sorted.

You ordered 40 sheets of plasterboard. Half arrive cracked. Your site manager signs because the driver is rushing. Three weeks later the invoice lands and you pay full whack because the damage never got chased.

That one slip can cost you £800. Multiply it across sites and it gets ugly fast.

Stop damage being forgotten

The issue is not the damage. It is the gap between site spotting it and accounts paying it.

No system means:

• Photos sit on a phone

• The delivery note is signed clean

• The supplier says you missed the 5 day window

• You swallow the cost

Report it once so it stays live until it is fixed

With Simply Buying you log damage the moment it hits the ground.

Your site manager:

• opens the delivery on the app

• ticks Damage

• picks the Site

• uploads a photo

• adds a quick note

That is about 60 seconds.

From there we track it automatically. It stays unresolved on your dashboard until it is sorted. Your project manager and accounts can see it without chasing site for updates.

What this looks like on site

A pallet turns up. 15 boards are smashed or soaked.

Your site manager reports it in the app. Photos and notes are time stamped. No rummaging for paperwork later.

When the invoice arrives your accounts team can see the damage report straight away. You can hold back payment for the damaged stock and push the supplier for a credit or replacement.

Start Your 30 Day Free Trial

Stop losing money on damaged deliveries. Stop relying on memory and phone photos. Stop paying invoices for materials you can't use.

Simply Buying gives you a system that tracks delivery issues from the moment they're reported until the moment they're resolved. Your site team reports problems in 60 seconds. The system reminds you until it's fixed. Your accounts team knows not to pay for broken gear.

Start your 30 day free trial and see how much easier it is to manage damaged deliveries when you have a proper system doing the tracking for you.